{"id":349,"date":"2024-01-28T20:03:54","date_gmt":"2024-01-28T19:03:54","guid":{"rendered":"https:\/\/www.ciatu.it\/faq\/"},"modified":"2024-07-08T23:56:01","modified_gmt":"2024-07-08T21:56:01","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ciatu.it\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\n<h4 class=\"wp-block-heading europa-regular text-1xl\"><strong>Who can I contact for problems with shipping or to know the status of my order?<\/strong><\/h4>\n\n\n\n<p class=\"mt-3 text-xl leading-loose\"><a href=\"mailto:ordini@ciatu.it\" target=\"_blank\" rel=\"noreferrer noopener\">ordini@ciatu.it<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading mt-10 europa-regular text-1xl\"><strong>Can I buy abroad?<\/strong><\/h4>\n\n\n\n<p class=\"mt-3 text-xl leading-loose\">We deliver worldwide.<\/p>\n\n\n\n<h4 class=\"wp-block-heading mt-10 europa-regular text-1xl\"><strong>What happens if after ordering one or more products are missing in your warehouse?<\/strong><\/h4>\n\n\n\n<p class=\"mt-3 text-xl leading-loose\">We will advise the customer that he will decide whether to cancel the order, replace the product, wait for the arrival of the missing product or fulfill the order of the available products.<\/p>\n\n\n\n<h4 class=\"wp-block-heading mt-10 europa-regular text-1xl\"><strong>What happens if I paid by Bank Transfer and\/or PayPal and the products are not available?<\/strong><\/h4>\n\n\n\n<p class=\"mt-3 text-xl leading-loose\">Will be reimbursed in part or in full.<\/p>\n\n\n\n<h4 class=\"wp-block-heading mt-10 europa-regular text-1xl\"><strong>Can I receive free or against payment of product samples?<\/strong><\/h4>\n\n\n\n<p class=\"mt-3 text-xl leading-loose\">We are at your complete disposal to send you in writing all the information about the characteristics and methods of use of the products available on our site. Unfortunately we are unable to send samples due to the exclusivity of our products.<\/p>\n\n\n\n<h4 class=\"wp-block-heading mt-10 europa-regular text-1xl\"><strong>Can I buy testers?<\/strong><\/h4>\n\n\n\n<p class=\"mt-3 text-xl leading-loose\">The sale of testers is strictly prohibited.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Who can I contact for problems with shipping or to know the status of my order? ordini@ciatu.it Can I buy abroad? We deliver worldwide. What happens if after ordering one or more products are missing in your warehouse? We will advise the customer that he will decide whether to cancel the order, replace the product, &hellip; <a href=\"https:\/\/www.ciatu.it\/en\/faq\/\">Continued<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-simple-text.blade.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-349","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Faq - Ciatu - Soul of Sicily<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faq - Ciatu - Soul of Sicily\" \/>\n<meta property=\"og:description\" content=\"Who can I contact for problems with shipping or to know the status of my order? ordini@ciatu.it Can I buy abroad? 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